Shipping policy
Giftivax
Last Updated: 01/03/2026
Website: www.giftivax.com
At Giftivax, we understand that when you order a meaningful gift, you want it delivered quickly and safely. Below is everything you need to know about our production and shipping process.
📦 Order Processing Time
All Giftivax jewelry is made-to-order and crafted specifically for you.
Standard Processing Time:
Orders are typically processed and shipped within 2–5 business days after purchase.
Express Shipping Orders:
If Express Shipping is selected at checkout, we aim to ship your order within 2 business days.
Please note:
- Business days do not include weekends or holidays.
- During peak seasons (holidays, promotions), processing times may be slightly extended.
🚚 Shipping Carrier
All orders are shipped from our USA production facility using:
USPS (United States Postal Service)
For international orders:
- USPS handles the shipment until it reaches your country.
- Your local postal carrier completes the final delivery.
You will receive a tracking number via email once your order ships.
⏱ Estimated Delivery Time
Once shipped, delivery typically occurs within:
- USA: 2–5 business days
- Canada: 4–7 business days
- Western Europe: 5–7 business days
- Australia / New Zealand: 5–10 business days
- Rest of the World: 5–12 business days
These delivery windows are estimates based on carrier performance.
🌍 International Shipping Notice
For international orders:
- Delivery times may vary depending on customs clearance.
- Import duties, taxes, or customs fees (if applicable) are the responsibility of the customer.
- Giftivax is not responsible for customs delays once the package has left the United States.
📍 Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
Giftivax is not responsible for:
- Delays due to incorrect or incomplete addresses
- Orders marked as delivered by the carrier
- Lost packages caused by incorrect address entry
If you notice an address error, contact us immediately at giftivax@gmail.com within 12 hours of placing your order.
📦 Delays & Carrier Issues
While most orders arrive within the estimated timeframe, occasional delays may occur due to:
- Carrier disruptions
- Weather conditions
- Customs processing
- Peak seasonal demand
Giftivax is not liable for delays once the order has been handed to the shipping carrier. However, we are always happy to assist you in tracking your package.
💎 Our Promise
At Giftivax, we are committed to delivering your jewelry safely and efficiently. Every piece is carefully packaged to ensure it arrives in perfect condition, ready to gift and cherish.
If you have any questions about your shipment, please contact: